By: SVG Staff
Tuesday, September 11, 2012 - 10:59 am
Wohler Technologies and Loft London Solutions announced the formation of an alliance that will provide professional services and support for Wohler Technologies’ RadiantGrid enterprise-class solution for faster-than-real-time media transformation. The newly formed partnership addresses U.K. and EMEA region content providers’ rapidly growing need to transform content quickly and efficiently for multiplatform delivery.
RadiantGrid offers a full-featured solution for intelligent orchestration of file-based workflows including standards conversion, format conversion, transcoding, QC, loudness correction, and image-quality enhancement. The RadiantGrid platform leverages advanced, proprietary parallel processing technologies to deliver high-quality results at faster-than-real-time speeds, while interfacing with existing scheduling and business process management systems.
Loft London Solutions will support Wohler’s U.K./EMEA team in offering RadiantGrid customers a range of professional services, including design and build, training, and post-sales support. Loft London Studios has recently opened an enterprise support center based in London, and this new support hub will provide clients peace of mind with a local presence within the EMEA territory for tier 1, 2, and 3 support activities ranging from workflow analysis and best practices through to fault diagnosing and software upgrades. The new support center also offers a complete network operations center for live monitoring.
“We are pleased to inaugurate operations in our new facility by partnering with Wohler, a leading global brand supplier to broadcasters and content providers,” said James Gibson, managing director of Loft London Solutions. “By integrating closely with the Radiant Grid API and working with Wohler to standardize hardware, we have been able to produce an enterprise-class remote monitoring platform that feeds data back live to our NOC on a four-tier basis. This in turn allows for proactive rather than reactive support, ensuring clients achieve the maximum TCO from the install. We are also working on a number of new RadiantGrid-based solutions, in which we have integrated other best-of-breed vendors to produce solutions for end-to-end workflows that are offered as off-the-shelf-solutions.”
Our new collaboration with Loft London Solutions will enable us to provide a higher degree of focus and support for our RadiantGrid customers throughout the U.K. and the EMEA region,” said Terry Allford, U.K./EMEA business development and channel manager for Wohler Technologies. “We believe our customers will see an immediate benefit in deployment of our enterprise-class software solutions.”